Returns & Exchanges
NO REFUNDS. NO EXCEPTIONS. NO CANCELLATIONS.
Store credit only. Items purchased from AlyaKay.com are eligible for store credit within 7 days after delivery.
A small number of discounted items may be marked FINAL SALE, in which case they are not eligible for exchange, or store credit.
Customers are responsible for return shipping.
NO CHANGES may be made once an order has been placed.
CONDITIONS
Items must be returned, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
RETURNS
We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.
DAMAGED ITEMS
If you receive an item that is damaged, please contact customer service immediately.